Toll Free: 1-800-563-2565
Fax: 864-599-7713

Customer Resource Center

Quality Home Medical believes in empowering our patients and their caregivers. Here are some convenient resources to help you prepare for your durable medical equipment needs.

Customer Satisfaction Survey

Quality Home Medical understands that all feedback is valuable. We want to know what you think! To assist in accommodating the feedback needs of our patients, we have a few methods for submitting your compliments, concerns, complaints, requests and praises.

  1. You may fill out the customer satisfaction survey included in your Patient Packet Folder. Please mail it to :
    Quality Home Medical
    130 Rogers Commerce Blvd
    Boiling Springs, SC 29316
  2. Find us on the web: http://www.qhmsc.com
  3. Email us…contactquality@qhmsc.com
  4. Find us on Facebook:
    http://www.facebook.com/qualityhomemedical
  5. You can follow us on Twitter @Qualityhomemed

Training and Education

Our education comes from the manufacturers and payors of this industry. All staff must pass competencies to ensure they are knowledgeable, and able to provide excellent customer service. They receive continuing education, relative to specific job functions, in order to maximize their potential and assist in finding resolutions for our customers. 

For instance, we have three Respiratory Therapists with oversight over clinical care components.  Our therapists are all licensed by the state board of respiratory care, and routinely obtain continuing education credits that keep their skills updated.  Their licensures are inspected a minimum of once per calendar year to ensure there are no sanctions, and that they are carrying active licensure.

 

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Main Office

Location

130 Rogers Commerce Blvd.
Boiling Springs, SC 29316

Hours of Operation

Monday - Friday
8:30AM - 5PM